In Office Training

In Office Training Program

Our “In Office” dental training program is designed to make your dental practice proficient on every level. We will coach and help you develop a personal and professional blueprint for success by creating learning environments for yourself, your staff and your patients.

In addition we hope to bring about a new model of learning and teaching by focusing on a new road map. After all, while you can make small improvements by developing new attitudes and skills, dramatic increases in performance require new ways of thinking about and visualizing dentistry. We expect to transform your dental team by helping you communicate your mission and vision by improving your leadership and aligning your roles and goals.

Business/Team Building/Human Resources

  • Business Model/Vision/Mission Statement Development
  • Office Manual and Job Descriptions
  • Hiring/Training of New Team Members As Needed
  • ROI Measurement (Return On Investment)
  • Measurement/Stats/Goal Setting
  • Team Building
  • Coaching the Doctor on Interpersonal Communication
  • Team and Patients
  • Assist in Performance Review Systems
  • Review and reorganize team
  • Support and Coaching During Team Member Transitions
  • Compensation Plans, Raises, Bonus Systems, And Benefits
  • Profit & Loss Overhead Analysis/
  • Create Budget for Expenses
  • Create and Administer Personality Profile Testing
  • Improve Organizational Behavior and Professionalism of the Practice
  • Huddles, Team Meetings
  • Progressive Discipline/Termination

Clinical/Back Office

  • Improve Case Acceptance/Train Team Involvement
  • Increase Photography, Visual Aids and Intra-Oral Camera Usage
  • Post-Operative Instructions
  • Improve Case Acceptance/Train Team Involvement
  • Informed Consent Forms
  • Review/Modify Charting Forms
  • Treatment Planning
  • Photography, Visual Aids, Intra-Oral Camera Usage

Front Office

  • Creation and/or Refinement of Business Systems and Strategies for Success
  • Broken Appointment Policy
  • Accounts Receivable/Collections
  • Treatment Presentation/Consultations/Case Acceptance
  • Analyze/Adjust Fees/Fee Schedule
  • Evaluate Scheduling Procedures/Implement Strategy for Successful Scheduling
  • Create and Develop a Financial Policy
  • Develop Financial Arrangements Systems/Increase Over the Counter Collections
  • Telephone Skills and Verbal Skills Training
  • Insurance Negotiations
  • Pending Treatment Systems

Marketing/New Patients

  • Internal Marketing
  • External Marketing
  • Social Media Marketing
  • Branding Development
  • Online Presence Analysis
  • Promotional Marketing
  • Consumer Events
  • Community Events

Team Members

  • Interviewing Techniques
  • Hiring/Training of New Team Members As Needed


  • Development of Hygiene Department
  • Add Hygiene Days, Hours and Hygienists
  • Implement and Strengthen Periodontal Program
  • Create and Develop a Sustainable and Efficient Recall Program
  • Create and Develop Reactivation Campaigns
  • Enhance New Patient Experience, Procedure and Flow
  • Create Internal Marketing Programs to Procure New Patients
  • Create External Marketing Campaigns to Procure New Patients
  • Events to Procure New Patients