Motivation – The processes that account for an individual’s intensity, direction and persistence of effort towards attaining a goal.
Intensity – How hard a person tries.
Direction – Where effort is channeled.
Persistence – How long is effort maintained.
YOUR SELF
YOUR DREAM
YOUR TEAM
WHAT IS MOTIVATION TO YOU
- Different for everybody
- Can change over time
- Fuel for “The Journey”
TWO TYPES OF MOTIVATION
- Short Term-Extrinsic (Carrots)
Comes from outside the person, such as pay, bonuses and other tangible rewards.
- Long Term-Intrinsic (Values/Mission)
Comes from the inside – a person’s internal desire to do something, due to such things as interest, challenge and personal satisfaction.
- All Motivation is “Self Motivation”
Have a cause.
Have a dream (a big dream).
Be hungry.
Run your own race.
Take one more step.
Let go of the past.
FOCUS
- On YOURSELF
- On RELATIONSHIPS
- On DELEGATION
- On ACTION
- On POSSIBILITIES
- On “THE ONE THING” – That guarantees success!
FOCUS on Yourself First
- If you want to double your motivation.
– Double the time you spend on yourself.
– Give yourself permission to work on you.
– Attend a Lotus workshop!
- Create more “Peak Moments” in your life.
FOCUS on Relationships
- Family / Team / Patients / Community
- Family first.
- Don’t spin too many plates – Just say NO!
- 80 / 20 Rule
FOCUS on Delegation
Delegation – assignment of authority and responsibility to another person to carry out specific activities.
- The opposite of effective delegation is micromanagement.
- Can save time and $$$.
- Will help in building the skills of others, as well as motivating them.
- Get the monkey of your back.
FOCUS on Action
- What does action look like?
- Inaction is the opposite of motivation.
- Utilize “Action Planners” and agreements.
Write down the specific actions you have decided to take in the last 30 days to create your dream practice.
Write down the top 5 things you want to change in the next 30 days to move your practice towards your dream.
POSSIBILITIES
Possibility – A thing or event that may be the case. The state or fact of being likely or possible, likelihood.
- Be open to possibility – What is the upside, what is the downside?
- Whatever you can dream of can be possible!
- What are the different “Income Centers” in your practice?
- What other areas are possible as Income Centers?
“The One Thing”
- What is it to you? Your team?
TEAM MOTIVATION
Spend quality time with your team and team members.
Give feedback and coach.
Be a believer (Empower your team).
Theory X
–The assumption that employees dislike work, will attempt to avoid it, and must be coerced, controlled, or threatened with punishment if they are to perform.
•Theory Y
–The assumption that employees like work, are creative, seek responsibility, and can exercise self-direction and self-control.
TEAM MOTIVATION
Gourmet Restaurant Exercise
- “Product” plays a very small (yet important) role in the overall experience
- A crown is a crown is a crown???
- It’s an investment in a “Trust Account”
– Make regular deposits into their emotional Bank Accounts (10:1)
– It pays long term dividends
– Allows you to make withdrawals when necessary
– Promotes Trust
- Invest in a work environment that everyone is proud of.
– 1st Class Facility
– Newer technology
– Nice Break Room
– Team Building Activities
- Day of Beauty
- Fun Days
- Secret Pals
- Appropriate Pranks
- General Fun
- Shopping Spree
- Bring in Lunches
- Dress Up Days
- Team Goal Setting
– They want to be a part of something “Going Somewhere.”
– More energy is created if they strive for a reward.
– Set S.M.A.R.T Goals
. Specific, Measurable, Attainable, Realistic, Timely
– Creatively and Enthusiastically reward in a timely manner.
- Grab Bag / Team Outings / C.E. Trips / Fun Days, etc.
- Why don’t dentists deal with Team Motivation?
– Busier building walls – don’t let team in
– Takes time
– Takes effort
– Might even cost money to motivate
– It’s worth the time and the investment
- DO IT! NOW!!
“Coming together is a beginning, staying together is a process, and working together is success.” Henry Ford
“The achievements of an organization are the results of the combined efforts of each individual.” Vince Lombardi
MAKE IT HAPPEN!!
Immediate Action Items
- Put Team Motivation in the budget (1-3%).
- Schedule Power Lunches.
- Thank the team for being who they are.
- Create a place in your calendar for your first of next team trip.
– Best bang for your team trip buck: LOTUS TEAM WORKSHOP!
- ACTION CARD: To remind you of immediate actions of team motivation and in what order you wish to implement
Create the kind of team that will “WALK THROUGH THE FIRE” for you!